Privacy Policy

Effective Date: August 17, 2026

Last Updated: August 17, 2026

David Towing PA (“we,” “our,” or “us”) operates the website www.davidtowingpa.com (the “Site”) and provides 24/7 emergency towing and roadside assistance services across Pennsylvania. We respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we handle your personal information when you visit our website, request emergency dispatch, or contact our team.

1. Zero-Cookie & No Tracking Policy

We operate a 100% cookie-free website.

• We do not use tracking cookies, marketing pixels (such as Meta or TikTok pixels), third-party advertising trackers, or fingerprinting scripts.
• You can browse our website without cookie banners or tracking popups blocking your screen.
• Any basic technical server logs (such as IP address or browser type) are used strictly for server security and network diagnostics, and are never tied to individual user profiles.

2. Information We Collect

We collect personal information only when you voluntarily provide it to request roadside assistance, get an estimate, or call our dispatch:

• Contact Details: Full name, phone number, and email address.
• Dispatch & Location Information: Breakdown location (address, landmark, or GPS coordinates), destination drop-off point, vehicle make/model/year, license plate/VIN, and service issue (e.g., breakdown, accident, flat tire, lockout, battery failure).
• Payment Details: Billing information and payment card data (processed directly and securely through PCI-compliant payment gateways; we do not store full credit card numbers on our site).

3. How We Use Your Information

We use your information strictly for operational service fulfillment:

• Dispatching tow operators, flatbeds, and roadside assistance technicians to your exact location.
• Providing live estimated times of arrival (ETAs), service updates, and dispatch confirmations via phone call or SMS.
• Processing payments and generating service invoices or roadside receipts.
• Complying with municipal towing requirements, accident scene reporting, and Pennsylvania state motor vehicle regulations.

4. SMS & Mobile Messaging Compliance (A2P 10DLC / TCPA)

If you provide your mobile number by calling (610) 671-4323, filling out a form, or texting our dispatch line:

• Purpose: Mobile messaging is used solely for transactional dispatch alerts, driver arrival notifications, location confirmations, and receipts.
• Message & Data Rates: Standard carrier message and data rates may apply.
• Opt-Out: You can cancel SMS notifications at any time by replying STOP to any message. For support, reply HELP or call (610) 671-4323.
• Strict Non-Sharing Policy: No mobile phone numbers or SMS consent/opt-in information will be shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes.

5. Sharing & Disclosure of Information

We do not sell, rent, or trade your personal information. Information is disclosed only under the following necessary conditions:

• Service Fulfillment: Authorized drivers, operators, and dispatch technicians assigned to your service request.
• Legal & Law Enforcement: Police departments, state highway authorities, or emergency personnel if required by law or necessary for traffic safety clearance.
• Insurance Companies: Providing itemized tow invoices or recovery documentation at your direct request.

6. Data Security & Storage

We employ standard administrative and technical safeguards to keep your dispatch records secure. Records are retained only for the duration required to complete the service, fulfill tax and accounting obligations, and satisfy statutory vehicle storage recordkeeping laws in Pennsylvania.

7. Contact Us

For any questions regarding this Privacy Policy or your personal information:

• Company Name: David Towing PA
• Website: https://www.davidtowingpa.com
• Phone: (610) 671-4323
• Email: davidtowing1993@gmail.com
• Service Area: Pennsylvania, USA